Frequently Asked Questions
Where is Crave45 Marketplace and what are its hours?

Crave45 Marketplace is located in the hotel’s main lobby and is open daily from 7:00 AM to 9:00 PM, offering convenient options throughout the day.

Do I get a bridal attendant?

Yes, we provide a top-of-the-line bridal attendant dedicated to ensuring every detail of your day runs seamlessly, allowing you to relax and fully enjoy your celebration, in a special package we offer.

Where is the Grand Ballroom?

The Grand Ballroom is located on the main level of the hotel, offering a grand and convenient setting for your celebration.

How far is the hotel from the airport?

The hotel is conveniently located approximately 12 miles from JFK Airport and 16 miles from LaGuardia Airport, offering easy access for traveling guests.

Where is the LIRR train station?

The LIRR station is conveniently located directly across the street from the hotel, offering easy access to the Hempstead Line with approximately a 45-minute ride into Penn Station in New York City.

Is parking available for guests?

Yes, we offer both convenient self-parking and valet parking options to ensure a seamless and effortless arrival for you and your guests.

What does the facility fee include?

The facility fee includes a range of thoughtful amenities designed to enhance your guests’ experience, including complimentary self or valet parking, in-room bottled water, a Keurig coffee machine, and Wi-Fi in guestrooms. Guests also enjoy access to the hotel’s 24/7 fitness center and indoor pool (open 9:00 AM–7:00 PM), located on the lower level.

Is there a dance floor?

Yes, several of our reception spaces feature dedicated dance floors, creating the perfect atmosphere for an unforgettable celebration.

Do you provide wedding planning assistance?

Our experienced team will guide you through the planning process, ensuring every detail is thoughtfully executed from start to finish.

Is there a space for a cocktail hour?

Yes, we offer multiple sophisticated spaces designed specifically for cocktail hour, including areas with live stations, bars, and lounge-style seating.

Do you offer in-house catering?

Yes, our culinary team provides exceptional in-house catering with customizable menus designed to reflect your vision and style.

Is there a private space for getting ready?

Yes, we offer private, comfortable spaces for the bridal party to prepare and relax before the ceremony.

Can we host both indoor and outdoor ceremonies?

Absolutely. Our venue features both elegant indoor spaces and stunning outdoor settings, including our English Garden, for a picture-perfect ceremony experience.

What is the guest capacity for weddings?

Our venue accommodates weddings ranging from intimate gatherings of 50 guests to grand celebrations of up to 350 guests, depending on the space selected.

Are ceremony and reception spaces included?

Yes, our venue offers beautifully appointed spaces for both ceremonies and receptions, allowing for a seamless, all-in-one wedding experience.

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